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Diploma of Hospitality Management - SIT50422

Course Details

  • Duration78 Weeks
  • Fees$18800
  • CertificateYes
  • LanguageEnglish
  • Description
  • Curriculam
  • Training & Other Facilities
  • Duration & Delivery

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.


  • Aspire to excel in leadership roles within the hospitality industry.
  • Are passionate about managing and coordinating hospitality operations.
  • Seek a pathway to a career as a hospitality manager in various settings such as hotels, restaurants, cafes, and more.
  • Desire to acquire a deep understanding of both practical hospitality skills and managerial expertise.
  • Want to expand their career prospects and professional opportunities in the field of hospitality management.
At Norton Institute, our Diploma of Hospitality Management qualification provides the knowledge and skills necessary to thrive in the dynamic and diverse world of hospitality management.

There are no specific prerequisites specified in the training package for this qualification.

RTO Requirements for International Students

To be eligible for enrolment at Norton Institute into the SIT50422 Diploma of Hospitality Management all international applicants must be 18 years old or older and exhibit evidence of academic and English language proficiency as follows:

Academic Requirements:

Successful completion of Year 12 or equivalent.

English Language Requirements:

Be competent in written and spoken English with an IELTS Score of no less than 6.0 or equivalent language test score.


Both local and international students must fulfill various tasks as part of the evaluation criteria for each unit. These tasks typically demand approximately 15 hours of work outside regular class hours. Evaluation techniques may encompass a variety of methods, such as:

  • Short Answer Questions

  • Role play /Simulation / Practical Demonstration

  • Project

  • Workplace evidence Supervisor reports and interviews

In Projects, various tasks and methodologies can be employed to collect evidence of competency. These approaches may include but are not limited to, paraphrasing techniques to demonstrate understanding and proficiency.

  • Web based research and reports

  • Scenarios and case studies

  • Practical demonstrations observed by the Assessor

  • Business simulations

  • Presentations observed by the Assessor

You can apply for Recognition of Prior Learning (RPL) and Credit Transfer (CT) either during enrollment or orientation. You will need to provide the original or certified copies of relevant documents. Please note that there is a fee for assessing your RPL status or processing the credit transfer, which can be found in our handbook and website price lists.

After successfully completing all of the required units of this course, you will be awarded a nationally recognized qualification in SIT50422 Diploma of Hospitality Management. Students who do not complete all required units may be eligible for a Statement of Attainment in partial completion of a SIT50422 Diploma of Hospitality Management.

Blended (Face to Face + Online)


Other Registered Training Organizations (RTOs) throughout Australia will acknowledge and accept the Qualification or Statement of Attainment issued by Norton Institute under the principle of mutual recognition. After successfully finishing the hotel management course, students will have the option to pursue further studies if they wish.


Potential employment options are in the cookery and hospitality industry. The possible employment pathways may include as below: 


Hotel Manager


Restaurant Manager


Holiday Park Manager


Cafe manager


Students who complete this course may wish to continue their education into a range of Advanced Diploma qualifications, such as the SIT60322 Advanced Diploma of Hospitality Management, as well as higher education qualifications in cookery or hospitality.

The SIT50422 Diploma of Hospitality Management, comprises a total of 28 units of competency as outlined below:

  • 11 core units

  • 17 electives units.



Core units 

SITXCCS015

Enhance customer service experiences

SITXCCS016

Develop and manage quality customer service practices

SITXCOM010

Manage conflict

SITXFIN009

Manage finances within a budget

SITXFIN010

Prepare and monitor budgets

SITXGLC002

Identify and manage legal risks and comply with law

SITXHRM008

Roster staff

SITXHRM009

Lead and manage people

SITXMGT004

Monitor work operations

SITXMGT005

Establish and conduct business relationships

SITXWHS007

Implement and monitor work health and safety practices


ELECTIVES


Unit Code

Unit name

SITXFSA005

Use hygienic practices for food safety

SITHKOP013*

Plan cooking operations

SITHCCC023*

Use food preparation equipment

SITHCCC027*

Prepare dishes using basic methods of cookery

SITHCCC028*

Prepare appetisers and salads

SITHCCC029*

Prepare stocks, sauces and soups

SITHCCC030*

Prepare vegetable, fruit, eggs and farinaceous dishes

SITHCCC035*

Prepare poultry dishes

SITHCCC036*

Prepare meat dishes

SITHCCC037*

Prepare seafood dishes

SITHIND006

Source and use information on the hospitality industry

SITHPAT016*

Produce desserts

SITXFSA006

Participate in safe food handling practices

BSBCMM411

Make presentations

SITXFIN008

Interpret financial information

SITXHRM010

Recruit, select and induct staff

SITXHRM007

Coach others in job skills

This Diploma of Hospitality Management qualification opens doors to a wide array of exciting career opportunities in the dynamic hospitality industry, including roles like:

  • Banquet or Function Manager
  • Bar Manager
  • Café Manager
  • Chef de Cuisine
  • Chef Patissier
  • Club Manager
  • Executive Housekeeper
  • Front Office Manager
  • Gaming Manager
  • Kitchen Manager
  • Motel Manager
  • Restaurant Manager
  • Sous Chef
  • Unit Manager Catering Operations

One of the unique aspects of the Diploma of Hospitality Management qualification is that, at the time of publication, no specific occupational licensing, certification, or legislative requirements apply. This means you can enter these roles with confidence, ready to embark on a fulfilling career in hospitality management.

*In accordance with statistics sourced from the Australian Government Department of Education and Training and the National Centre for Vocational Education Research.

The Norton Institute is well-equipped with all necessary amenities, such as a state-of-the-art computer lab with internet access and essential IT software, a data projector, a resource borrowing service, printing and photocopying facilities, and a designated student common area.

The Diploma of Hospitality Management course spans over 78 weeks across six terms and follows a blended delivery mode, which combines classroom, practical, and online learning.

Classroom Learning: The instructor will introduce each unit and provide in-depth knowledge through various teaching methods during the classroom sessions. The course materials are comprehensive, and the trainer will guide students through interactive learning activities and digital challenge tests available on SIC eSpace online. Structured Online Learning: In addition to the 20 scheduled contact hours, an extra 4 hours per week are allocated for structured online learning. This time is for students to revise, practice, and reinforce what they have learned in the classroom and practical sessions. The online learning platform is organized according to units and topics, making it easy for students to explore and progress through the course at their own pace based on their understanding and confidence in the subject matter. Some learners may move through the material more quickly, while others may take more time, depending on their individual comfort level with the topics. Revised Sample Timetable: Day-to-day face-to-face/practical (20 hours/week) Thursday 8 a.m. – 4 p.m. Friday Lectures, group work, oral work, case studies, practical kitchen Saturday 8 a.m. – 1.30 p.m. Lectures, group work, oral work, case studies, practical kitchen

Course Details

  • Duration78 Weeks
  • Fees$18800
  • CertificateYes
  • LanguageEnglish

FAQs

-A Diploma of Hospitality Management provides specialized education, leading to better job prospects in the hospitality industry, including management roles, and offers practical experience through internships.

-The qualifications needed for a career in hospitality can vary depending on the specific job or role, but typically, a high school diploma or equivalent is the minimum requirement for entry-level positions. However, for more advanced or specialized roles, a degree or diploma in hospitality management or a related field can be advantageous. Additionally, many jobs in the hospitality industry place a strong emphasis on customer service skills and experience, making interpersonal and communication skills highly valuable. Specific requirements can differ by employer and job type, so it's essential to review job listings and employer expectations for precise qualifications.

-To be eligible for this qualification, applicants must have a minimum Admission Point Score (APS) of 23. The assessment process involves admitting applicants with a final APS of 23 or higher directly into the program. Those with a score ranging from 20 to 22 will be accepted into the National Diploma (Extended Curriculum).

-A Diploma in Hospitality Management can lead to careers as Hotel Managers, Restaurant Managers, Event Coordinators, and more. These roles involve managing customer service, staff, and event planning in various hospitality establishments, providing versatile career opportunities in the industry.

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info@norton.edu.au
1300 599 754
Unit 29 23 Norton St, LEICHHARDT, NSW, 2040
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